Privacy Policy
Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our site and make a purchase from our store.
Information We Collect
During Your Visit
While you visit our site, we track:
- Products you’ve viewed: to show you products you’ve recently viewed.
- Location, IP address, and browser type: for purposes such as estimating taxes and shipping.
We also use cookies to keep track of cart contents while you’re browsing our site.
During Checkout
When you make a purchase, we ask you to provide information including:
- Name
- Billing address
- Email address
- Phone number
- Credit card/payment details
We use this information to:
- Send you information about your membership
- Process payments and prevent fraud
- Set up your account for Rewards
- Comply with legal obligations, such as calculating taxes
- Improve our program offerings
- Send you marketing messages, if you choose to receive them
Account Creation
If you create an account, we store your name, address, email, and phone number to populate the checkout for future orders.
Data Retention
We store information about you for as long as necessary for the purposes for which we collected and use it, unless we are legally required to keep it longer. For example, we store order information for tax and accounting purposes, including your name, email address, and billing and shipping addresses. We also store comments or reviews if you choose to leave them.
Who Has Access
Members of our team have access to the information you provide us. For example, Administrators and Shop Managers can access:
- Customer information such as your name, email address, and billing information.
Our team members access this information to support you.
Email Logging
When you use this site, several actions (e.g., purchasing membership) trigger the dispatch of emails that contain information about you associated with your email address. The data included in these emails depends on the action performed. These emails are stored and accessible to the site management as a log.
Payments
We accept payments through Square. When processing payments, some of your data will be passed to Authorize.net, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Square data processing agreement for more details.
Contact Us
If you have any questions about this Privacy Policy, please contact us at membersupport@cars.coop.