Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our site and make a purchase from our store.

Information We Collect

During Your Visit

While you visit our site, we track:

  • Products you’ve viewed: to show you products you’ve recently viewed.
  • Location, IP address, and browser type: for purposes such as estimating taxes and shipping.
  • Shipping address: to estimate shipping costs before you place an order and to send you your order.

We also use cookies to keep track of cart contents while you’re browsing our site.

During Checkout

When you make a purchase, we ask you to provide information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Credit card/payment details
  • Optional account information (username and password)

We use this information to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with legal obligations, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

Account Creation

If you create an account, we store your name, address, email, and phone number to populate the checkout for future orders.

Data Retention

We store information about you for as long as necessary for the purposes for which we collected and use it, unless we are legally required to keep it longer. For example, we store order information for tax and accounting purposes, including your name, email address, and billing and shipping addresses. We also store comments or reviews if you choose to leave them.

Who Has Access

Members of our team have access to the information you provide us. For example, Administrators and Shop Managers can access:

  • Order information such as what was purchased, when it was purchased, and where it should be sent.
  • Customer information such as your name, email address, and billing and shipping information.

Our team members access this information to fulfill orders, process refunds, and support you.

Email Logging

When you use this site, several actions (e.g., ordering) trigger the dispatch of emails that contain information about you associated with your email address. The data included in these emails depends on the action performed. These emails are stored and accessible to the site management as a log.

Buy Again for WooCommerce

This plugin allows our customers to quickly purchase products they previously bought. It collects and stores the following information:

  • First Name, Last Name, Username, and Email Address

We record this information to identify users who have purchased products using the Buy Now and Add to Cart buttons provided by the plugin.

Payments

We accept payments through Authorize.net. When processing payments, some of your data will be passed to Authorize.net, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Authorize.net data processing agreement for more details.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].